The Builder

SOPs become living conversations.

Upload your SOPs. Describe your workflows in plain language. Gravity Rail makes them live with patients in days — not quarters.

Your clinical team writes the protocol. Gravity Rail becomes the presence. Nothing starts from zero.

01

Upload your SOP

Drop in a PDF, Word doc, or paste plain text. Upload your clinical protocol, discharge instructions, enrollment criteria, or any care workflow. Gravity Rail reads it, understands it, and extracts the clinical logic.

Supported formats: PDF, DOCX, plain text, structured JSON. Multiple protocols can be combined into a single journey.

02

Define triggers and cadence

Configure when the Care Companion reaches out and why. Set contact windows, follow-up intervals, escalation thresholds, and patient preferences. In plain language — no code required.

Triggers can be time-based (day 1, 3, 7 post-discharge), event-based (lab result received), or signal-based (patient reports a barrier).

03

Goes live

Review the generated conversation flows, approve, and deploy. Gravity Rail begins engaging your patients immediately — with your language, your protocols, your team's voice.

Live in a test environment the next day. Full monitoring dashboard, conversation logs, and escalation tracking from day one.

Protocols our customers have implemented.

Real SOPs, converted to production journeys with real patients.

Oncology Navigation Care Plan
Behavioral Health Weekly Check-In
Referral & Enrollment Workflow
Adherence Reminder Program
Missed Measurement Re-engagement

What makes the Builder different.

Your voice, not ours.

Gravity Rail learns your clinical voice, your preferred terminology, and your communication style. Patients hear your care team — not a generic AI.

Contextual workflows, not just scripts.

The Builder understands conditional logic, escalation trees, and branching care paths. It is not a chatbot with a decision tree. It is a contextual workflow engine.

Days, not quarters.

From SOP upload to a live test environment the next day. No months-long implementation. No rip-and-replace. Just presence, deployed.

Monitored and adjustable.

Every conversation is logged. Every metric is tracked. Your team can adjust prompts, triggers, and escalation thresholds in real time — without engineering.

See it convert your SOP.

Upload a protocol and watch Gravity Rail generate a conversation preview — in real time.

SOP Upload → Conversation Preview

SOP Upload to Conversation Preview

Drop in a clinical protocol and see how Gravity Rail converts your SOP into a live, personalized patient conversation — complete with branching logic and escalation paths.

Interactive demo coming soon

Bring your SOP. Gravity Rail brings it to life.

Tell us about your protocol. We will have it live in a test environment the next day.