HIPAA Compliant

AI Care Guides Supporting Your Care Journeys

Increase treatment adherance, patient engagement, patients per coordinator and coordinator sanity with this one simple trick.

Engaged Patients have better outcomes
Whether it's proactive education, or more rapid response to issues, patient engagement leads to better outcomes.
Make healthy choices a habit
Proactive outbound

Make healthy choices a habit

Stay engaged with members between visits with regular checkins. Flag ADRs faster and remove barriers between patients and better health

Try it
24/7 Patient Support
Responsive Inbound

24/7 Patient Support

Automate appointment reminders, follow-ups, and patient education emails with personalized content at scale.

Learn More
Increase Patient Manager Connection
Smart Escalation

Increase Patient Manager Connection

Keep your care managers focused on important conversations with members instead of leaving voicemails and deciding who to call next.

Learn More

Ready to Engage Your Patients?

Managed Care Implementation
Getting to your first conversation is easier than you think. Gravity Rail's conversation builder makes it easy to get started with your existing procedures and policies.

1. Encode your protocol

Provide your patient engagement protocols and you will be talking to the first version of the automation the next day. Gravity Rail's workflow builder makes it easy to build and refine your protocols.

2. Patient Personalization

Integrate your backend so that the AI Care Guide can provide peronalized care to every patient according to your protocols. Manually enter care plans for a quick test.

3. Define the escalations

What is the assistant allowed, and not allowed to talk about? Under what circumstances should be patient be escalated or refered to a specialist? What information should be noted in conversations?

4. Engage Patients

You are live providing 24/7 patient support along with proactive reminders to help keep treatment plans adhered to and care jorneys on track.

Managed Care Implementation
Get your program started with off-the-shelf templates that are ready to be tailored.